Using paper-based processes and spreadsheets that required a lot of time and resources. SEVATI Therapeutics had no visibility into individual therapist’s patient visit schedules or a method of tracking of key business metrics. This caused a the time from patient visit to payment to be far too long. Trinity created a comprehensive Quick Base solution to track all aspects of the business, from scheduling, to visit, to billing. The Quick Base scheduling application gave therapists the ability to use tablets to record patient and visit information, along with calendars integrated with the app for efficient patient scheduling. The solution even allowed SEVATI Therapeutics to manage the patient invoicing and therapist payment processes as well.Home Healthcare Provider Automates Business Process with Quick Base Scheduling App
We’ve seen significantly improved scheduling of patients, immediate turnaround of visit notes, and reporting that we were never able to get prior to the new Quick Base Scheduling App system.
Kevin Simpson
CEO, SEVATI Therapeutics
RESULTS
- Improved Therapist utilization, resulting in 20% more visits / day
- Real-time visibility into all business processes
- Reporting metrics that were previously not even available
- Automated quality-control processes that were once manual
- Increased speed of billing cycles by 21 days
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